Privacy Policy

Introduction

Welcome to https://home-care-services-alamo-heights-texas.primarycareaid.com (hereafter referred to as “Home Care Services Alamo Heights Texas,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA) and California Privacy Rights Act (CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCare Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://home-care-services-alamo-heights-texas.primarycareaid.com
Any mobile applications or services provided by us
Interactions between users and our support team via email, phone, or text messages
Personal data collected through user accounts and subscriptions

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing how they handle your information, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your account-related information.
Visiting Our Websites: Every time you access our websites, we may use cookies and similar technologies to collect data about your browsing behavior.
Communication: We may communicate with you via email, calls, or text messages for transactional, marketing, or service-related purposes, based on your consent.

Personal Data Collection

We collect several types of personal information to enhance our services and personalize user experiences:

Account Information: This includes usernames, passwords, and account settings.
Payment Details: We securely process payment information for services rendered, including cardholder names, card numbers, expiration dates, and security codes.
Financial and Purchase Data: We may collect transaction history and details about the products or services purchased from us.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to identify your device and provide location-based services.
Location Data: Information about your physical location when you use our location-enabled services.
Feedback and Reviews: Personal details provided when users leave reviews or feedback on our platform.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (e.g., name, profile picture).
Product Information: Details about products or services you express interest in or purchase from us.

We obtain this data through direct user input, analytics tools, and tracking technologies. Third-party service providers also contribute to the collection of some data, as described in our Cookie Policy.

Cookies and Tracking Technologies

We employ cookies and similar technologies to improve your experience on our platform:

Strictly Necessary: These cookies enable basic functions like login and account management.
Preference: They remember user preferences for a personalized experience.
Analytics: Used by analytics providers to track website usage, gather statistical data, and generate reports.

Users can control non-essential cookie preferences through their browser settings. For more details, please refer to our Cookie Policy.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from minors without parental consent. If you believe we have collected such data by mistake, please contact us using the information below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: The right to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
Restriction: Limiting the use or processing of your personal information under specific conditions.
Portability: Obtaining a copy of your data in a structured format for use with another service provider.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: You have the right not to be discriminated against for refusing to provide personal information.

To exercise these rights, please contact our Data Privacy Team at privacy@home-care-services-alamo-heights-texas.primarycareaid.com or write to us at:
Home Care Services Alamo Heights Texas
Privacy Policy Inquiries
[Your Address]

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, please contact us:

Email: privacy@home-care-services-alamo-heights-texas.primarycareaid.com
Mail: Home Care Services Alamo Heights Texas, Data Privacy Team, [Your Address]